Welcome to the BenBanter Website Terms and Conditions (“Terms”).
Spinnach Holdings Pte Ltd (“Spinnach”, “we”, “us” or “our”) provides the services available on this website (“Website”). BenBanter is a brand name belonging to Spinnach and is used interchangeably with Spinnach.
Please read these Terms carefully, as, by using any part of this Website, including completing any customer registration, giving us your contact details, and/or placing any order on the Website, you will be deemed to have understood and agreed to these Terms.
If you do not agree with these Terms, you should cease the use of this Website immediately. By using this Website, these Terms become a contract between us. You may wish to print a copy for future reference. For the avoidance of doubt, please note that each time you access this Website (for whatever reason), you will be deemed to have accepted these Terms.
We may revise these Terms at any time by updating the link on our Website. You should, therefore, check this Website from time to time to review the current Terms to ensure that you are at all times fully aware of our current Terms. Any changes are effective immediately upon updating the link on our Website.
Spinnach Holdings Pte Ltd is a company registered in Singapore with a registration number 201623809E. Our registered address is 33 Ubi Ave 3, #05-64 Vertex, Singapore 408868. Our contact email address is firstname.lastname@example.org.
“Website” refers to the BenBanter website on www.benbanter.com or other such URL as may replace it.
“Goods” means the articles supplied and displayed for sale on the Website.
“Buyer”, “user”, “you” refers to you as a customer who is placing an order with BenBanter or you as a user of this Website.
TERMS AND CONDITIONS
1. Use of Website and Registration
1.1 In order to purchase Goods on this Website you hereby represent and warrant that you:
- will register your personal details on the Website;
- are the holder of a valid debit/credit card and;
- are 18 years of age or older.
1.2 Further, you hereby represent and warrant that the personal information, which you are required to provide when you register as a customer, is true, accurate and current in all respects, especially, but not limited to contact information and delivery address. It is your responsibility to enter this information accurately and to keep this information current and updated. We shall not be responsible for losses, damages, service failures or non-delivery resulting from incorrect information given to us.
1.3 We do not permit the following:
- Any other person sharing your user name and password; or
- Access through a single name and password being made available to multiple users on a network; or
- Impersonation of any other person or entity or using a false name or a name that you are not authorised to use.
1.4 You are responsible for use of the Website under your username and for preventing unauthorised use of your username and password. If you believe there has been any breach of security such as the disclosure, theft or unauthorised use of your username and password, please notify us via email immediately.
1.5 If, following registration with the Website, you decide that you no longer wish to remain registered with the Website you may cancel your registration by sending notice of cancellation via email.
1.6 Without limiting our other remedies, we may immediately issue a warning, suspend or terminate your account, use or access to this Website and refuse to provide our services to you without notice to you: (a) if you breach any of these Terms or warranties or any documents incorporated by reference or; (b) if we are unable to verify or authenticate any information that you provide to us during the course of registration or at any time thereafter or; (c) if we believe that your actions may cause legal liability for you, our users (registered or otherwise) or us.
2.1 We are committed to protecting your privacy. We use industry-standard security to safeguard the confidentiality and storage of your personally identifiable information in accordance with current Singapore Data Protection legislation and guidelines, however, please be aware that “perfect security” does not exist on the internet. Further, it remains each user’s responsibility to safeguard against unauthorised access to their user details, to ensure that only you log in to the Website and to ensure that you log off from the Website when not using it and keep your log-in details safe.
2.2 You can access our Website homepage and browse this Website without disclosing your personal data.
2.3 When you shop on this Website, we will ask you to input and will collect personal information from you such as your name, e-mail address, billing address, delivery address, telephone number, purchase history, credit card or other payment information and a password.
2.4 Your personal information will be exclusively used for individual customer care. We confirm that any personal information you provide to us is held in accordance with Singapore law. We use your information only for the following purposes:
- Processing your orders accurately and efficiently (e.g. providing your credit card details to a third party secure server for payment authorisation);
- To correspond with you in respect of your orders and other normal business interactions.
- Provided you give consent, to advise you of new products and services, new Website content special offers, developments on our company and/or business and/or brand, and relevant industry news;
- To administer this Website;
- Where applicable, we may, by law, be forced to disclose certain information to government, regulatory or law enforcement agencies.
2.5 You will only receive promotional information from us if you opt in by ticking the appropriate box as you go through the registration process. You can unsubscribe from our contact list at any time by clicking on the unsubscribe link contained in all our mass emails or by e-mailing us directly. If requested, we will make sure your personal information is deleted from our mailing list and databases in accordance with our administrative policies and Singapore law (for example, we may be required to retain your address details in relation to any credit card purchase for a defined period of time).
2.6 You are entitled to know, and we will provide, all your personal information that we hold on request via email. Before disclosing any information, we will take necessary measures to verify your identity and will provide such information only to contact addresses or emails that we have for you.
2.7 We will never handover, disclose or sell your personal information to any third parties except as required by Singapore legislation.
2.8 We may be monitoring customer Website traffic patterns and Website usage so that we can learn about how visitors and customers are using our Website and how we can improve our services. This may include the use of “cookies”. Cookies are small text files that are sent to your browser and stored on your computer’s hard drive. If you wish, you can modify your browser to prevent this happening. Please note that by disabling cookies, this may impair your experience on our Website.
2.9 We do not knowingly collect personal data from children. Neither do we knowingly sell products to children. Any information given by or products sold to children is a violation of our Terms.
2.11 If all (or substantially all) of our assets, which are used to operate our business, are acquired by a third party, your personal information may be transferred to that third party.
2.12 Personal data may be transferred outside of Singapore in accordance with these Terms.
2.14 Information on Singapore’s data protection legislation can be found here.
3.1 We have taken steps to ensure the security and privacy of our systems and our user data and personal information. Our Website uses Stripe for payment processing. Stripe is a global leader in secure payments. Their systems contain all the security measures you would expect. At checkout you are transferred via a secure server to the payment gateway server, a 128bit SSL encrypted secure page where you complete your order by providing your credit card details. You can identify that you are on a secure site when the padlock appears in your internet browser.
3.2 Your card and address details are security checked and verified with your card issuer before your payment is authorised. We are not liable for any unauthorised, erroneous or denied payments, as we do not handle these processes.
3.3 When you pay for BenBanter goods and services, your card details are not available to us and we do not have access to your card information.
3.4 We do not currently store any credit card information, but you may be given this option in future. In this case, all card details will be encrypted using 128-bit encryption; card details will never be held in an unencrypted format.
3.5 If you have any security concerns or questions please contact us via email.
4. Placing an order with us
4.1 An order is placed when you click the submit button at the end of the order process on our Website. You will be guided through the process of placing an order by a series of instructions on our Website.
4.2 Once you have placed your order, we will send you an order confirmation email with an order number, detailing the Goods you have purchased, the total amount of your order, which should match your payment, and any applicable taxes.
4.3 Once your order has been placed and payment has been authorized, a binding contract exists to deliver the goods purchased. You may not cancel your order unless in accordance with our with our cancellation policy, irrespective of whether you receive the order confirmation email or not. The order confirmation email is for your reference and information purposes only.
4.4 The order confirmation email serves as a Goods and Services Tax (“GST”) invoice and purchase receipt.
4.5 Should your bank or card issuer not release the funds for your order, for any reason whatsoever, we have the right to cancel the order, or if goods have been dispatched, we have the right to claim the amount payable from you and you are obligated to pay this amount by electronic bank transfer to our bank account.
4.6 Although every effort is made to keep our inventory up to date and available on our Website, it is possible, in rare circumstances, that a particular product is out of stock, yet your order is still processed by our Website. In these circumstances, we will notify you within 48 hours and refund either your entire order amount or the amount for the item not in stock, whichever you prefer. In the event we cannot contact you, we will refund your entire order amount.
4.7 In the event our Website accepts an order from you outside the jurisdiction for delivery, we have the right to cancel your order and refund the order amount to you. We may, at our discretion, offer to deliver your order for an additional delivery fee, which is up to you to accept. If you accept and pay the additional delivery fee, we will deliver your order, and if not, we will cancel the order and refund the order amount to you.
4.8 If we are unable to fulfil your order for any reason beyond our control, or due to unforeseen events, we have the right to cancel your order and refund the order amount to you.
4.9 We cannot accept orders with delivery addresses to PO Boxes or Post Offices. We may either contact you to obtain the correct delivery address or cancel the order and refund the order amount to you.
4.10 It is your responsibility to ensure your delivery address is accurately provided. If your order is returned due to errors in the address that you provided, we reserve the right to retain payment for courier services, any other costs incurred and any loss or damage to goods as a result of the non-delivery. We may attempt to contact you and re-deliver after obtaining the correct address, in which case you are obliged to pay us an additional delivery fee, failing which we may cancel the order and refund the order amount to you after deducting any costs incurred by us and any loss or damage to goods as a result of the non-delivery.
4.11 Should you wish to make any changes to your order after it has been placed on our Website, you must notify us via email within 24 hours of your order, provided your order has not been dispatched yet. We have the sole right and discretion to accept or decline any such changes. If additional payment is required, this must be made via electronic bank transfer to our bank account. Any refunds will be made directly to you. We may need to charge additional administration fees for changes made that will be communicated to you and must be accepted in order for the changes to be made.
5.1 The price of the Goods shall be the price quoted on the Website on the date the order is placed by you. If we find a pricing error on our Website we will inform you as soon as possible and give you the opportunity, if you wish, of reconfirming your order at the correct price or cancelling it. If you cancel and you have paid for the Goods, you will be given a full refund. For the avoidance of doubt, we are neither bound nor liable in any way to provide Goods to you on the basis of any pricing error (obvious or otherwise) found or posted on our Website.
5.2 All prices indicated for products available via the Website are inclusive of GST (where applicable) at the currently applicable rate.
5.3 The price of the Goods does not include delivery. Delivery fees are clearly indicated during the order and checkout process on our Website, and included in the total amount of your order
5.4 Price and availability information for Goods on our Website is subject to change without prior notice. All prices and fees are quoted in Singapore Dollars (S$).
6.1 Payment for an order must be authorized and cleared by our payment gateway before despatch of your Goods.
6.2 We accept MasterCard, Visa and American Express credit cards. All transactions are denominated in Singapore Dollars (S$). Our Website and payment gateway use your credit card billing address as part of the verification process. It is your responsibility to ensure this information is correct and matches the address on file with your card issuer. You confirm and warrant that the credit or debit card being used is yours. We cannot be liable for any unauthorised transactions nor for any denied payments resulting from information provided by you.
6.3 The authorization of payment is done between our payment gateway and your card issuer. We are not privy to the reasons for any payment being declined nor are we responsible for these decisions nor are we liable for any payment failures or unauthorized payments.
6.4 All payments for orders on our Website are subject to validation checks and authorisation by your card issuer. If your card issuer refuses to, or subsequently refuses to, or does not, for any reason, authorise payment to us, your order will not be processed and you will not receive an order confirmation email. We shall not be responsible for any costs or inconvenience caused by a subsequent delay, denial or payment or subsequent non-delivery of any Goods on the basis of the above.
7. Delivery Timelines
7.1 Every effort is made to ensure that your order is dispatched as soon as possible after your order is placed on our Website and payment is authorized, subject to events that are beyond our reasonable control.
7.2 We utilize the courier services of third parties and third party courier platforms that are not under our control. We carefully select these services based on their past track record, accuracy and reliability and we make reasonable efforts to hold them accountable to agreed timelines and operating procedures.
7.3 We endeavour to have your order delivered to a Singapore delivery address within 2 to 3 business days (excluding Saturdays, Sundays and public holidays) AFTER the day you have placed your order on our Website. For example, an order placed on Friday should be received by the following Tuesday or Wednesday. While we manage this 95% of the time during normal operating periods, we do not, and cannot, guarantee these timelines. We sometimes deliver sooner than 2 to 3 business. It shouldn’t happen that your order arrives more than 5 business days after placement on our Website, except during holiday periods (see following clause 7.4). Should you not receive your order within 5 business days after placement on our Website, you may contact us via email for a discount voucher to be applied to your next order. Should you not receive your within 10 business days after placement on our Website, you will be entitled to a full refund. The provisions of this clause apply as long as you have given us the correct delivery address.
7.4 During holiday periods, particularly Christmas and Chinese Year New, and during other unusual periods, or when events occur beyond our control, delivery services may be disrupted and the expected timelines indicated in clause 7.3 above do not apply. During any such “non-normal” periods, we will communicate expected delivery times via banner messages that are prominently displayed on all relevant shopping pages so that you will have a clear indication of delivery status before placing an order with us.
7.5 All Goods sold on our website are held in stock in Singapore. Whenever an item is not in stock, the “out of stock” notification will be displayed on our Website for that item and purchase of that item will be prevented. However, it is possible that technical errors occur or our “out of stock” message is displayed late. If this happens and you purchase an item that is out of stock, clause 4.6 shall apply.
7.6 We do not accept liability for deliveries that take place according to the timelines indicated above. You should not expect delivery of orders sooner than the above timeline or on any specific day within the timeline specified. When you place an order on our Website, you are deemed to have read, understood and agreed to our delivery timelines. Nothing we, or any of our customer service agents, say via any customer service channel, including email, Facebook, Facebook Messenger, Instagram or Instagram Messenger shall confer obligation or liability upon us for delivery timelines that are different from those stated above.
8. Delivery Process
8.1 The address for delivery shall be specified in your order and you must ensure details are accurate. Please ensure we have your full delivery address including your postal code, as well as your email and mobile phone number. We don’t accept P.O. Box addresses for delivery. You may use a work or residential address or any other physical address in Singapore for the delivery of your order.
8.2 If you enter an incorrect delivery address, you may notify us as soon as you become aware, via email, and we will amend the address, provided your order has not been dispatched. If your order has been dispatched already, we’ll do our best to get your order delivered to the correct delivery address but you are responsible for any additional costs and we may request that an additional delivery fee is paid to our bank account via electronic bank transfer.
8.3 Our third party courier services will usually sms or email you the day before delivery is scheduled to take place. We are not responsible for this communication and cannot ensure that it always takes place. We do not provide tracking numbers, however you may enquire at any time via email on the status of your order.
8.4 Your order may require a signature on delivery. If nobody is present to receive your order, it is customary in Singapore to leave your order outside your door (if it’s a residential block) or at an obvious and appropriate place (if it’s a landed property) or with someone at your office. Once the order has been delivered to the address you have provided, you are responsible for the Goods. Goods will be deemed to be in good condition and we will not be responsible or liable any damage or breakage that is not an obvious manufacturing or production defect.
8.5 If nobody is able to receive the delivery and / or the courier is unable to gain access or find a reasonable drop-off place to leave the delivery, or the address is incorrect, your order will be retained with the courier, and we will contact you to make further arrangements. We reserve the right to charge you for additional delivery fees.
8.6 If you provide us with specific delivery instructions via email within 12 hours of placing your order, we will attempt to comply with these but have the right not to accept any instructions, cancel your order and refund your payment.
9. Waiver of Delivery Fees
9.1. The delivery fee is waived for orders more than $75, delivered in Singapore. The $75 cut-off is applied after any discounts that have been granted, in other words on the net order amount, including GST.10. Risk and Ownership
10. Risk and Ownership
10.1 Risk and ownership shall pass to you on delivery, or if you fail to take delivery of the Goods, at the time when the Goods are delivered (or delivery is attempted) to you. Responsibility for damage or loss of the Goods shall pass to you along with ownership.
10.2 If an order is cancelled and your payment is refunded, ownership shall revert back to us once payment is made to you. This shall only take place in accordance with our cancellation and refund terms.
11. Cancellation and Returns
11.1 After placing your order, you may cancel it by emailing to us within 8 hours of the order provided the Goods have not been dispatched. We will confirm by return email whether your cancellation has been accepted and issue a full refund to you.
11.2 Once goods have been dispatched, we cannot accept any returns due to the nature of the product being a food item.
12. Incorrect, Damaged or Defective Goods
12.1 Upon receipt of the Goods you (or the person receiving the Goods) must inspect the Goods. If any item arrives damaged or defective, please take a photo and email it to us within 24 hours, and we will respond with instructions for return, compensation and / or re-delivery.
12.2 Notice of incorrect or damaged Goods must be communicated to us within 24 hours of delivery otherwise we will not accept the replacement. It is your responsibility to check the completeness, accuracy and condition of Goods once received.
12.3 Notice of defective goods must be communicated to us as soon after the defect has been discovered as possible. We will not accept liability for defective Goods and shall not be obliged to compensate you if communication to us takes place after the expiry date of the Goods.
12.4 We may arrange for collection, at our cost, for incorrect, defective or damaged Goods. If the Goods are not available for collection at the arranged time, we reserve the right to charge for any additional costs of collection.
12.5 You must retain possession of any damaged, incorrect or defective Goods otherwise we have the right to deny the replacement and/or compensation.
12.6 If, for whatever reason, we are unable to arrange a replacement for incorrect, defective or damaged Goods, we reserve the right to cancel the order and refund the price paid for the affected Goods.
13. Description of Goods
13.1 Due to the fact that the products are made of natural ingredients and components, slight variations may occur in actual Goods. All dimensions are approximate.
13.2 We take reasonable care to ensure that all details, descriptions and prices of products appearing on our Website are correct and accurately reflect the product information and use. We do not warrant or represent that product photographs are exactly as you see the actual product, as packaging changes from time to time and screen colours differ slightly from reality and depend on the device being used. We try to include as much information as we feel necessary for you to make an informed choice. We do not warrant any functional use of our products. We do not warrant, nor are we responsible or liable for any health related claims or interpretation of such claims.
14. Shelf-Life and Best Before Dates
14.1 Most of our products have a limited shelf life due to the fact that we refrain from using preservatives, as far as possible, and other unnatural or processed ingredients that extend product shelf life.
14.2 This means that our products often have shorter lifespans than comparable products or other packaged food that customers are used to. It is deliberate and based on our “health first” philosophy.
14.3 Customers should therefore note that products sold near to their best before date are not stale or old, and in fact may be quite close to their production date compared with other packaged food products. Customers are advised to take this into account and adjust their expectations accordingly when evaluating the shelf life of our products.
14.4 For these reasons, we also sell products quite close to their expiry date, and customers should aware of this.
14.5 That being said, our products are meant for fairly quick consumption. They are not meant for long storage. Refrigeration does help to prolong shelf life and freshness, particularly in hot equatorial climates.
14.6 We do not sell products on our Website with less than 1 month to go before the best before date, unless these items are sold at special prices and the expiry date is clearly indicated along with the special price at time of purchase.
14.7 Best before dates are not expiry dates and customers may safely consume our products beyond the best before date, provided the product looks, tastes and smells normal. It is best to store our products in a refrigerator and customers should use their reasonable judgement and discretion, but should pay more attention, before consuming a product that has passed it’s best before date.
15. Intellectual Property
15.1 You acknowledge and agree that all intellectual property and other proprietary rights (including, but not limited to, copyright and trademarks) and all technical, business or similar information (including but not limited to, all designs, documents, photographs and other materials relating to the Goods) created by us (and or any applicable licensors) shall be, and shall remain our property (or the property of our licensors, as applicable). All design, text, graphics, layout, software and all other materials on this Website are protected by copyright, trademark and other proprietary rights and belong to us (or our licensors, where applicable) and all such rights remain reserved.
15.2 We give no permission in respect of the reproduction or use for any purpose of any brand names, product names, designs or other material shown on this Website in which intellectual property rights subsist. Unless otherwise stated, users may view, print and download the contents for their own personal, non-commercial use only; the contents must not be used for commercial or business purposes or incorporated in any work or in any publication in any form without prior written permission from us or any applicable licensor or copyright owner.
15.3 By submitting any content or data whatsoever, including, but not limited to, recipes, reviews, images, videos, comments and concepts to BenBanter, or posting, including commenting, on any BenBanter social media account, post or thread, you hereby grant BenBanter an irrevocable, perpetual, worldwide, royalty-free right and license to use, display, publicly perform, modify, reproduce, publish, distribute, make derivative works of, sublicense, and otherwise commercially and non-commercially exploit your submitted Items and all copyright, trademark or other intellectual property rights therein without disclosure or compensation of any kind to you or any third party.
15.4 You hereby warrant that you have all necessary rights and authority to grant the license set forth herein to your submitted item, comment or post, and that your submitted Item, comment or post does not violate or infringe any copyright, trade secret, trademark or other intellectual property rights of any third party. Publication or use of any submitted items is at the sole discretion of BenBanter.
16. Representations, Warranties and Limit of Liability
16.1 The Website is presented on an “as is” basis. We make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms or the Website, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent that such representations and warranties are not excludable by law. The information displayed is of a general nature and is not intended to address your particular requirements or constitute any form of medical, dietary or health advice, recommendation or arrangement by us.
16.2 We make all reasonable efforts to ensure that the information on our Website is accurate and up-to-date. However, you should always independently check any information before you rely on it. We do not represent or warrant that the information accessible via this Website is accurate, complete or current and we do not accept liability for any loss whatsoever arising from any inaccuracy or information that is out of date.
16.3 In particular, you agree that, to the fullest extent permitted by applicable law and save in respect of death or personal injury arising from our negligence, neither us nor any of our parents, affiliates, subsidiaries, directors, employees, shareholders, agents or other representatives shall be responsible or liable under any circumstances, for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages), or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise in connection with your use of this Website and its services.
16.4 The limitation of liability noted at clause 16.3 above shall also be extended to include any use in connection with your use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website. Such limitation of liability shall also extend to any events beyond our reasonable control including any restricted or non-access to this Website due to service interruptions.
16.5 You agree to indemnify and hold us and (as applicable) our parents, subsidiaries, affiliates, officers, directors, agents, representatives, shareholders and employees harmless from any claim or demand, including any legal fees, made by any user (registered or otherwise) or third party due to or arising out of your breach of these Terms (including any documents incorporated by reference), your violation of any law or the rights of a third party or any breach of your representations and warranties as contained herein.
16.6 Although we accept that we are obliged to take every reasonable step to ensure the authenticity of your credit/debit card transactions, we are not held liable for any damage or loss due to any misuse by any other person of your credit or debit card details.
17. Third Party Links
17.1 We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Our Website may contain links to other internet sites operated by third parties. We may provide such links for your convenience only, and links from this Website to any other website do not imply that we approve of, endorse, or recommend that website. We assume no responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material.
18. Enquiries, Comments and Complaints
18.1 If you require any more information on our products or services, please e-mail us at the contact details below.
18.2 We hope that you will be delighted by your shopping experience with us. However, if you are dissatisfied with a product or service provided by us, please contact us quoting your unique order number, if applicable, and provide us with the details and/or nature of the complaint. We will try to resolve your issue as quickly and easily as possible.
18.3 We can be contacted by email at: email@example.com
18.4 Our registered address is: 33 Ubi Ave 3, #05-56 Vertex, Singapore 408868
18.5 Any formal legal notices should be sent to us at the address provided above by registered post or by email. Any formal legal notices that we send to you shall be sent to you by email at the last email address given to us or used by you, or registered post at the last known address provided by you. Receipt by you shall be deemed to have taken place an hour after sending via email or 2 working days after posting.
19. Further Conditions
19.1 You acknowledge and agree that these Terms constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Goods from us, and supersede and govern all prior proposals, agreements, or other communications. No variation of these Terms shall apply unless agreed in writing by us.
19.2 If any provision of these Terms is found to be unlawful, invalid or unenforceable in whole or in part by any court having competent jurisdiction, the invalid or unenforceable provision will be severed from these Terms, and the validity of the other provisions of these Terms and the remainder of the provision in question shall not be affected thereby and shall remain in full force and effect to the fullest extent permitted by law.
19.3 Nothing contained in these Terms shall be construed as creating any agency, partnership, or other forms of joint enterprise between us.
19.4 Due to our policy of updating and improving the Website, we may alter the content of this Website at any time. You shall not transfer, assign or sub-contract any obligations under these Terms without our prior consent in writing.
19.5 No failure to exercise and no delay on the part of either party in exercising any right, remedy, power or privilege of that party under these Terms and no course of dealing between the parties shall be construed or operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The rights and remedies provided by these Terms are cumulative and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence in relation to these Terms as regards to any of the times, dates and/or periods mentioned herein.
19.6 We may, with or without prior notice, terminate any of the rights granted by these Terms. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.
19.7 We reserve the right to refuse to supply Goods to any person for any reason whatsoever, to withdraw any Goods or offers from the Website at any time and/or remove or edit any materials or content on the Website. We will not be liable to you or any third party by reason of our withdrawing of any Goods or offers from this Website whether or not such Goods have been sold or such offers have been extended, removing or editing content on the Website or refusing to process a transaction or unwinding or suspending any transaction after such processing has begun.
19.8 Headings in these Terms are for convenience only and will have no legal meanings or effects.
19.9 If you have any questions regarding these Terms please contact us by email at: firstname.lastname@example.org
20. Governing Law
20.1 This Website and these Terms are governed by and construed in accordance with Singapore law. You hereby agree unequivocally that any disputes arising in connection with this Website or these Terms shall be subject to the exclusive jurisdiction of the Singapore courts without exception.